Showing posts with label Support. Show all posts
Showing posts with label Support. Show all posts

Sunday, December 2, 2012

How Legal Support Services Have Evolved in Recent Years

The stereotypical image of a court reporter usually involves someone clicking away on a typewriter as the lawyers involved in a deposition state their case. Yet, modern technological advancements have also led to improved methods in this field. These developments relate to not only how notes are collected, but also to how they are delivered. When evaluating legal support services, it is best to seek out companies that offer a wide variety of cutting-edge options. In order to understand how far these offerings have come, a look at recent history will be helpful.

Court reporting involves the individuals employed to transcribe recorded or spoken words into a written form. Acquiring a written record is necessary in trial situations where a judge needs to determine whether a previous case was handled correctly. In effect, it is a safeguard to make sure that the constitutional right to due process of law is provided. Court reporting actually contains two components: recording and transcription. Recording is the act of capturing the words as they are spoken, while transcription is the act of putting those words into a written form. As mentioned earlier, the technological advances in recent years have led to new methods of recording and transcribing the words that are spoken in legal settings.

There are several methods of recording that professionals use today, including:

Electronic Reporting Professionals capture spoken words using sophisticated recording devices, and the individual writes down who is speaking, and monitors equipment for quality assurance.

Voice Writing The court reporter speaks into a voice silencer, which is a microphone contained in a mask, and his or her voice is not heard by others in the room.

Interactive Real-Time Reporting The individual will type quotes from the conversation as they are said, and they will be uploaded in real-time to a database that can be accessed by attorneys.

Videography This professional will be in charge of operating and managing several cameras, which will record the legal proceedings. Some firms even configure the cameras for live Internet streaming.

Typically, transcription will involve listening to, or reading the notes taken in a deposition, or watching the video of the proceedings, depending on how the notes were collected. They, or an assistant, will then produce a written, notarized record. Yet technological changes have also affected the types of legal support services available for transcription, such as:

Instant Rough Draft To expedite proceedings, some firms will be able to provide an instant rough draft, so that attorneys will be able to get to work before receiving the certified transcript.

Video/Text Synchronization Court reporters that capture video footage of the proceedings might add closed captioning to the video, so that attorneys will be able to pick up on people and moments that are difficult to hear without rewinding the footage or consulting their notes.

The offerings detailed in this article are just some of the many ways modern legal support firms are using new technology to provide better services. To get the most out of a contracted court reporter, seek out one that works for a company that offers innovative ways of capturing and transcribing dialogue.

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Common Legal Support Services: Questions and Answers

No trial or deposition can be completed without the use of court reporters. Over the years, the development of new technology has drastically changed the way that these professionals complete their job. Whether you are a law firm, an insurance company, or a corporation, you will be looking for a firm that provides local, responsive legal support services for your next case or deposition. If you are not up to date on modern offerings, you will have some questions, and this article should address them.

Historically, what has a court reporter done?

Traditionally, these professionals served as a stenographer at hearings or depositions, taking note of all verbal exchanges in a process called recording, then converting the record into a written form in a process called transcription. While earlier court reporters used typewriters or stenograph machines, today they have many additional options for recording verbal exchanges.

How do they record discussions today?

There are several methods used today by companies that offer legal support services. Electronic reporting involves using a system of speakers and audio equipment to capture quotes. The professional oversees these devices, and takes note of who is speaking at what time, for easy transcription of the sound files. Voice writing involves the use of a voice silencer, which is a hand-held mask that contains a microphone. When speaking into the voice silencer, the court reporter will not be heard by anyone else in the room.

More advanced methods of recording have incorporated video equipment. Some court reporters will set up and monitor video equipment, and then transcribe the conversation by reviewing the footage. If asked by a client to do so, they can also set up an online video stream of the proceedings so that off-site participants can view everything in real time. A more affordable alternative for legal support services will entail providing clients with a password to access a secured program where real-time reporting is published.

How do they transcribe discussions today?

Usually the court reporter, or an assistant, will take the recorded notes and type them up so that a written record exists. This process used to take a long time, but has also been improved with technology. In many cases a firm will offer expedited delivery for a higher rate. If a firm opts to have the proceedings recorded on video, court reporters have the ability to add text captions, as many of these professionals will also be contracted out to provide closed captioning for television viewing.

What kind of firm should I look for when evaluating legal support services?

In addition to the availability of the modern offerings mentioned above, there are a number of factors to consider when looking for a firm that will best meet your needs. The firm should have enough court reporters available to assign an individual or group that works only for you. The firm should be asked to provide references, to prove that their reporters are accurate, quick, and professional. Also, some firms offer on-site conferencing and production facilities for their clients to use. For best results, one should find a firm that offers enough legal support services to tailor a plan specifically to their needs.

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